Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping policy carefully before placing an order.

Processing Time

Orders are typically processed within 1–5 business days after payment is confirmed. Processing times may vary during periods of high demand, holidays, or product launches.

Shipping Times

Estimated shipping times may vary depending on your location and product availability. Most orders arrive within 7–15 business days after processing. Please note that shipping times are estimates and are not guaranteed.

Tracking Information

Once your order has been shipped, tracking information will be sent to the email provided at checkout. Tracking updates may take several days to appear after shipment confirmation.

Delays

Occasionally, shipping delays may occur due to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • High order volume
  • Incorrect shipping information provided at checkout

We are not responsible for delays caused by shipping carriers or customs.

Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.

Lost or Stolen Packages

We are not responsible for lost, stolen, or delayed packages marked as delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly.

Contact Us

If you have any questions regarding your shipment or order status, please contact us at:

southerncustomssupport@gmail.com