Contact information

Customer Support

Email: southerncustomssupport@gmail.com

Response Time: Please allow 24–48 business hours for a response. During high order volume periods, response times may be slightly longer.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM CST
Saturday – Sunday: Closed

Order Support

When contacting us about an order, please include:

  • Your full name
  • Order number
  • Email used at checkout
  • A brief description of the issue

This helps us assist you faster and more efficiently.

Additional Information

We are committed to providing quality customer service and keeping our customers updated throughout the ordering and shipping process. If there are any issues with your order, we encourage you to reach out so we can help resolve the situation as quickly as possible.